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Service Hotline: 028-87998600      Fax: 028-87846235

Service Center Introduction

DHC has set up a customer service center dealing with any Inverter troubleshooting. This includes questions and consultations occurring at all stages of the sales process, encompassing the pre and post sales.

 

Organization System

 

24/7 availability


DHC upholds the “24-hour Service Spirit”. We do so by assuring that all general problems from costumers will be replied to within 4 hours.  In case of serious problems engineers will arrive in 24 hours. Once equipment has been purchased and installed, semi annual touring tests will be offered for free. Those touring tests are offered to educate costumers. There will also be yearly customer training meetings hosted by technical specialists to show customers how to use/maintain the inverter.

Dongfang Hitachi (Chengdu) Electrical Control Equipment CO., LTD 蜀ICP备11011855号
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